Suspension Services
at Riverhead Toyota

WORST SERVICE EVER!!! HAD THEM QUOTE ME A PRICE ON MY CAR FOR$635 WHEN I ARRIVE THER THEY TOLD ME IT WAS $1000 WORST PART IS THEY DIDNT EVEN USE TOYOTA PARTS THEY PUT AUTOZONE PARTS ON MY CAR PLEASE DONT USE THEM SAVE YOURSELF A HEADACHE!!! UPDATE: Had previously left a one star review, but after leaving the review, Eddy reached out to me and was able to resolve the issue in my review and give me partial refund.

Very nice people very helpful great choice

Charles is the best car sales man I’ve ever personally dealt with. Very relatable and knew the answers to every question I asked about the vehicles I was looking at. He was not pushy at all and made my experience at riverhead Toyota very enjoyable. Ask for Charles if you’re looking for a new car

James Wilson was a great advisor during this inspection process. Joe Weidel was also a great technician who provided transparent communication on what my vehicle needed to be road worthy. Thanks again Riverhead Toyota.

Delightful car dealership! They do it all very well! Outstanding. Just picked up my new Rav4. The salesperson Kerry Nash was an absolute breath of fresh air. Really worked hard for us, went above and beyond. This is the second vehicle we've gotten here. The service department can be insanely busy, but they stay pretty much on time and do a good job too.

Very professional, and accommodating.

Toyota of Riverhead is always courteous and reliable. Buy all our cars there and always use their service department.

Last week I brought my car in for its normal 105,000 miles maintenance. While there, I was told the front end received some damage while in the bay. No need for a lot of details except to say that no one was hurt. Before I even knew what had happened the person helping me (Ed) had arranged for a loaner while mine was repaired. There was no angst and really no delay as well. It simply could not have been handled better. I picked up my car today. All good. I’m most appreciative of the care shown me regarding this. Anthony Pasquale

We absolutely love our new 2025 Toyota Prius PHEV XSE, and Ian was an incredible salesman to work with! This is actually the third Toyota we’ve purchased in the past three months—each from a different part of the country—but that’s a story for another time; for now, let’s just call it the price of having twins. We used Toyota’s SmartPath app to find a Prius Plug-in Hybrid (PHEV) with the exact color and features we wanted—without extra add-ons that would increase the cost. Our main priorities were the right features, price, and delivery timeline. As a bonus, we also factored in location, travel costs, and things to do in the area. After about an hour of searching, we zeroed in on Riverside Toyota in NY. Ian and the team at Riverside Toyota made the entire process seamless. They delivered on every aspect, from pricing to communication. Ian even checked if Alabama requires a front license plate (it doesn’t) and made sure the team didn’t drill unnecessary holes in the car—a small but much-appreciated detail. He even had the car set aside, ready for our arrival. Despite my wife and my poor planning (I didn’t check his work schedule), Ian came in on his day off and even offered to pick us up from the airport! If you're in the market for a Toyota and live anywhere near NY—or just thinking of going to NY to catch a Broadway show—Ian is the guy to call. He’ll go the extra mile to make it happen. And if you do, be sure to ask him about the crazy engineering couple who traveled all the way from Alabama to buy a car!

Always happy to come here they are very nice and always do whatever they can to help

I love it that they have hand car wash for 20 bucks Can't beat it mainly in the cold and they do a good job.

The salesman Marshall was so nice and polite and helpful. I love my Toyota RAV4

Service itself was great. Wait time was horrific. Service personnel were fantastic but pressed by customers harassing them for time frames out of their control.

Purchasing my new Tacoma was a pleasure! Kerry, our sales associate was friendly and patient and answered all our questions. We are looking forward to many good times with our new truck! Thank you!

In general good

This is my second used car purchase from Riverhead Toyota and the experience was great! No hassles. I picked out a car and I drove it away the same day. The people are really accommodating and very helpful. They got me a great loan rate and trade in value with no hidden add ons. Of course Toyota’s are a great product. The last car I purchased here lasted 300,000 miles. I’ll be back in the future to buy my next Toyota.

Great efficient service

Excellent service